This page answers common questions about tuition and fee holds at Aims.
I have a “Tuition and Fee” hold on my account, who do I contact for further information?
If you have a “Tuition and Fee” hold on your student account and you have paid your account in full, you can contact the Cashier’s Office by email, phone or in person to inquire about the hold. If you pay your balance in full on the website by credit card, generally all “Tuition and Fee” holds that pertain to that balance will be released in 24-48 business hours. If your account was assigned to our collection agency, PFC, and you paid in full with PFC it can take up to 45 days for all holds to be released. If you need the holds cleared sooner, please contact the Cashier’s Office for assistance.
Can I register for classes if I have a “Tuition and Fee” hold on my account?
No, you will not be able to register for classes or visit with an advisor. If you have a “Tuition and Fee” hold and you have an outstanding tuition balance, you will not be able to register for classes or get your grades or transcripts until the outstanding balance is paid in full.
What does a “Tuition and Fee” hold mean?
If you have a “Tuition and Fee” hold and you have an outstanding tuition balance, you will not be able to register for classes, or order transcripts/diplomas/certificates until the outstanding balance is paid in full.
Students who need to order transcripts, diplomas, or certificates for specific reasons but are unable to complete ordering online due to financial holds, as stated in HB 22-1049, can complete the Transcript/Diploma Hold Waiver Request form. Requests are reviewed weekly. If approved, holds will be lifted for a short period of time to allow students to complete the ordering process. Holds will be reinstated after the time window has expired. Students will still be held fully responsible for all outstanding debts and registration holds will remain in place until all outstanding debt is paid per the posted deadlines and policies.