Medical Front Office CertificateRequirements

Introduces students to customer service theory and techniques specifically in the healthcare arena. This course will discuss therapeutic communication, conflict resolution and negotiation, as well as employee/employer relations. Exploration of diverse populations and cultural sensitivity will be addressed. Course is not repeatable for credit.

Introduces the administrative duties specifically used in medical offices. Department approval is required. This course has admission requirements.  Please call or email the Medical Assisting department for more information. See the department web page at  for contact information. Co-Requisite: MAP 1020. Course is not repeatable for credit.https://www.aims.edu/degrees-certificates/allied-health-professional_blankhttps://www.aims.edu/degrees-certificates/allied-health-professional

Covers the practical uses of accounts and records with emphasis on accounting principles and analysis for use in a medical office. This course introduces outpatient coding with an ultimate goal to present a clear picture of medical procedures and services performed, such as Current Procedural Terminology (CPT) codes, correlating the diagnosis, symptom, complaint or condition, and International Classifications of Diseases (ICD) codes, thus establishing the medical necessity required for third-party reimbursement. Department approval is required. This course has admission requirements.  Please call or email the Medical Assisting department for more information. See the department web page at for contact information. Co-Requisite: MAP 1010. Course is not repeatable for credit.https://www.aims.edu/degrees-certificates/allied-health-professional_blankhttps://www.aims.edu/degrees-certificates/allied-health-professional

Provides supervised placement in contracted facility for guided experience in the psychomotor, cognitive and affective learning domains acquired in an educational program. Positions are non-paid. Department approval is required. This course has admission requirements.  Please call or email the Medical Assisting department for more information. See the department web page at for contact information. Course is repeatable with a maximum of 12 credit hours.https://www.aims.edu/degrees-certificates/allied-health-professional_blankhttps://www.aims.edu/degrees-certificates/allied-health-professional

Focuses on bringing acquired knowledge to issues faced specifically by medical practice managers and is the culmination of knowledge the student has learned in the program. Includes management priorities, principles of practice management, financial, clinical, personnel, and service, financial management control, information management systems, marketing, managed care contracting and negotiations, basic business policies of medical office compliance, coding and documentation. Department approval is required. This course has admission requirements.  Please call or email the Medical Assisting department for more information. See the department web page at for contact information. Course is not repeatable for credit.https://www.aims.edu/degrees-certificates/allied-health-professional_blankhttps://www.aims.edu/degrees-certificates/allied-health-professional