Why did I receive the following message?
Unable to perform the requested action. This could be caused by insufficient permissions. If you are using a VPN or proxy, please turn it off and try again.
VPN Check
This message indicates that you do not have access to the requested service, or we detected that your device is connected to a VPN, proxy service, or other software that may reroute your internet traffic outside your current region. Please turn off these services on your device to access college services.
Open a web browser by using a computer or mobile device on the same network as the device with the issue.
Go to https://ipinfo.io. Your current IP address will be shown.
Scroll down to the ‘privacy’ section. Confirm all options show as false.
The best way to do this is to ensure your device's network settings are set to “Automatic”. You can also try restoring your device's default network settings. If neither option works, please get in touch with your device manufacturer or internet service provider for assistance.
We are committed to providing educational opportunities to authentic individuals. While anonymizing services like VPNs may serve legitimate purposes, they are commonly used by inauthentic parties, which take away opportunities for legitimate students.