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Learning Commons

Student Technology and Academic Resources Support

3 students at Aims Learning Commons computer lab stations with backs to camera

Get Help With Learning Technology

Are you looking for assistance with your academic computer needs? Learning Resource Technicians (LRTs) are here to help you with the technology you need to succeed at Aims and beyond.

Services available include but are not limited to:

  • Aims account navigation and assistance, including Okta, Aims email, password reset, account unlock
  • WIFI assistance
  • Basic program and device assistance, how-to-use, navigation, troubleshooting, setup, file management, internet connectivity, uploading, downloading and formatting documents.
  • Google "G" Suite - Drive, Sites, Docs, Sheets, Slides, Chat, Meet, and Jamboard
  • Canva
  • Microsoft Office Suite/Office 365
  • Use of scanners, printers, and the copier
  • Assistance and training for computer applications
  • Reserve a laptop, tablet or hotspot 
  • Check out books

If you need virtual assistance and want a Learning Resource Technician (LRT) to contact you, complete the form below. 

Online Classes Support

If you need assistance with online courses, an Online Learning Specialist is available to assist you.